Nomat.lv — Terms of Use

2. Definitions

The following terms have the meanings given below:

2.1. Lessor — a natural or legal person who publishes a listing on the Website offering a Rental object for rent.

2.2. Lessee — a natural or legal person who searches for a Rental object on the Website and/or contacts the Lessor to enter into a rental transaction.

2.3. Rental object — a vehicle, real estate, item, equipment, or any other thing offered for rent through the Website.

2.4. Listing — the Lessor's published offer on the Website regarding the rental of a Rental object.

2.5. Account — the User's personal access area on the Website created as a result of registration.

2.6. Subscription — a paid Nomat.lv service granting the Lessor the right to publish more listings or use additional functionality.

2.7. Consumer — a natural person who uses the Website for purposes that are not related to their economic or professional activity (within the meaning of the Latvian Consumer Rights Protection Law).

2.8. Trader — a natural or legal person who uses the Website in connection with their economic or professional activity.

3. Registration and Account

3.1. To use the full functionality of the Website, the User must register and create an Account.

3.2. By registering, the User confirms that:

3.2.1. they are at least 16 years old;

3.2.2. all information provided in the Account is true, accurate, and up to date;

3.2.3. they have read and accepted these Terms and the Privacy Policy;

3.2.4. they have the legal capacity to assume the obligations arising from these Terms.

3.3. Each natural or legal person may create only one Account. Creating multiple accounts for the same person is prohibited unless explicitly authorised in writing by Nomat.lv.

3.4. The User is fully responsible for the confidentiality of their Account access credentials (username, password) and for all activities carried out through their Account.

3.5. If the User detects unauthorised use of their Account or a security breach, they must immediately notify Nomat.lv at [email protected].

3.6. By registering, the User agrees that public information in their Account (name, profile picture, listings) is publicly accessible to other Website visitors and search engines.

3.7. The User has the right to delete their Account at any time using the Website's functionality or by writing to [email protected].

4. Listing Content

4.1. The Website allows posting of both free and paid listings according to the terms of the subscription plan.

4.2. The standard listing duration is 1 (one) year (365 days) from the date of publication, unless otherwise specified.

4.3. Each listing may contain only one Rental object, with at least one rental price period specified (hourly, daily, weekly, or monthly).

4.4. Listing content must be truthful, accurate, and consistent with the Rental object offered.

4.5. Listings may be published only in Latvian, Russian, or English.

4.6. Each listing must include a photograph of the Rental object that matches the listing content and depicts the Lessor's actual Rental object. It is forbidden to use photographs from catalogues, third-party materials, or freely available internet images that the Lessor does not have rights to.

4.7. It is prohibited to post listings that:

4.7.1. do not match the Website's purpose or the chosen category;

4.7.2. violate the laws of the Republic of Latvia or the European Union;

4.7.3. contain false, misleading, or fraudulent information;

4.7.4. infringe third parties' copyrights, trademark rights, or other intellectual property rights;

4.7.5. offer ammunition, explosives, weapons, or life-threatening substances without the required licences;

4.7.6. are pornographic or erotic in nature;

4.7.7. offer Rental objects that require a licence which has not been obtained;

4.7.8. contain hate speech, discriminatory, violent, or other unlawful content;

4.7.9. promote pyramid schemes, online earning opportunities, or similar dubious offers;

4.7.10. duplicate other listings or are posted in multiple categories with identical content.

4.8. Nomat.lv has the right, without prior notice, to moderate, edit, or delete listings that do not comply with these Terms, as well as to block their publishers.

4.9. The Lessor is fully responsible for the legality, accuracy, and compliance of the listing content with applicable laws.

5. Paid Services and Pricing

5.1. Nomat.lv offers both free and paid subscription plans. Current subscription plans and their prices are published on the Pricing page.

5.2. All prices on the Website are in euros (EUR), including value-added tax (VAT), unless otherwise stated.

5.3. Paid subscriptions are activated upon receipt of full payment via the payment methods offered by Nomat.lv. Payments are processed by a third-party payment service provider (Paddle.com Market Limited or another stated provider).

5.4. Subscriptions are automatically renewed at the end of the subscription period unless cancelled by the User before the renewal date. The User can cancel automatic renewal at any time in the Account settings.

5.5. Refund terms, including the Consumer's right of withdrawal under the Consumer Rights Protection Law, are described in Section 14 (Refund Policy) of these Terms.

5.6. Nomat.lv has the right to unilaterally change subscription prices, notifying Users at least 30 days in advance via email or on the Website. Price changes do not apply to already paid subscription periods.

5.7. If the User's Account is suspended or deleted due to a violation of these Terms, the User loses the right to a refund for the unused subscription period.

6. Rights and Obligations

6.1. Nomat.lv undertakes:

6.1.1. to provide the technical operation of the Website according to these Terms;

6.1.2. to issue an invoice to the User upon payment of a subscription, sent to the User's specified email address;

6.1.3. to process the User's personal data in accordance with the Privacy Policy and GDPR;

6.1.4. to remedy Website disruptions caused by infrastructure under Nomat.lv's control as quickly as reasonably possible;

6.1.5. to perform discretionary, sample-based moderation of listings using its own resources, where technically feasible. This is not an obligation and does not guarantee that all unlawful content will be detected or removed. Nomat.lv assumes no general obligation to monitor user-generated content (in accordance with Article 8 of Regulation (EU) 2022/2065).

6.2. Nomat.lv has the right:

6.2.1. to suspend or delete the User's Account and/or listings at any time without prior notice if these Terms or applicable laws are violated;

6.2.2. to request additional information or documents from the User for identification or fraud prevention;

6.2.3. to send notifications to the User's email about Website operations, subscriptions, and other related matters;

6.2.4. to perform Website maintenance, with prior notice when possible;

6.2.5. to change the Website's functionality, design, and technical solutions.

6.3. The User undertakes:

6.3.1. to comply with these Terms and all applicable laws;

6.3.2. to provide true and accurate information in the Account and listings;

6.3.3. not to use the Website for illegal or fraudulent purposes;

6.3.4. not to take any action that may disrupt the operation, security, or other Users' experience of the Website;

6.3.5. not to use automated tools (bots, scrapers, crawlers) to extract data from the Website without Nomat.lv's prior written consent;

6.3.6. to pay invoices for paid services on time;

6.3.7. to indemnify Nomat.lv for any damages caused by violations of these Terms (see clause 7.5);

6.3.8. to independently calculate, declare, and pay all applicable taxes (VAT, income tax, social security contributions, etc.) in connection with their transactions and income arising from the use of the Website. Nomat.lv assumes no responsibility for the User's failure to meet their tax obligations;

6.3.9. to obtain all necessary licenses, permits, certifications, and insurance required to rent out Rental objects in accordance with applicable law (e.g., motor vehicle, weapons, watercraft, aircraft, professional equipment rentals). Nomat.lv assumes no responsibility for the User's failure to meet their licensing obligations;

6.3.10. to obtain their own civil liability insurance, if the User considers it necessary given the nature and risks of the transactions. Nomat.lv strongly recommends that Users insure both themselves and the Rental objects;

6.3.11. not to share counterparty personal data with third parties, nor to use contact information obtained on the Website for purposes unrelated to the specific rental transaction (spam, marketing without consent, data sale are prohibited).

7. Limitation of Liability

7.1. Nomat.lv operates only as an online platform that allows Lessors and Lessees to communicate with each other and conclude rental transactions. Nomat.lv is NOT a party to any rental transaction and assumes no liability for the performance or non-performance of rental transactions.

7.2. Nomat.lv assumes no liability for:

7.2.1. the accuracy, truthfulness, completeness, or quality of listing content;

7.2.2. the quality, technical condition, safety, compliance with description, or fitness for the Lessee's purposes of Rental objects offered by Lessors;

7.2.3. mutual obligations, relationships, communications, disputes, fraudulent acts, or criminal acts between Users. Disputes, claims, or conflicts between Users are solely and exclusively the responsibility of those Users and shall be resolved directly between the parties without involvement of Nomat.lv;

7.2.4. any direct or indirect damages (material or moral), injuries, illness, death, data loss, lost profits, or any other harm incurred by the User, their family members, employees, or third parties as a result of using the Website, reading listings, communicating with other Users, or entering into rental transactions;

7.2.5. Website outages, technical errors, data loss, cyberattacks, or third-party attacks;

7.2.6. disruptions of third-party services (payment service providers, hosting, email servers, geocoding, map services, etc.);

7.2.7. Users' choices, decisions, conduct, or omissions related to transactions initiated or concluded through the Website;

7.2.8. Users' failure to comply with tax, licensing, insurance, or any other regulatory obligations;

7.2.9. infringement of third-party copyright, trademark, or other intellectual property rights committed by Users.

7.3. The Website is provided "AS IS" and "AS AVAILABLE", without any express or implied warranties, to the extent permitted by law.

7.4. Nomat.lv's total liability towards the User in any case shall be limited to the amount paid by the User to Nomat.lv during the 12 (twelve) months prior to the event giving rise to the damages. This limitation does not apply to Consumers to the extent it conflicts with mandatory consumer rights.

7.5. The User agrees to indemnify Nomat.lv against any losses, costs, and expenses (including reasonable legal fees) incurred by Nomat.lv as a result of third-party claims arising from the User's actions on the Website, listing content, or violation of these Terms.

7.6. Off-platform transactions. Users may choose to conduct rental transactions directly between themselves, using contact information obtained on the Website (phone, email, in-person meetings). All such transactions take place entirely outside of Nomat.lv's control, supervision, and liability. Users acknowledge that, by choosing to conduct off-platform transactions:

7.6.1. they lose access to any Website safety mechanisms (review system, complaint submission, transaction history);

7.6.2. Nomat.lv cannot assist in dispute resolution or provide any information about the other party;

7.6.3. all losses, harm, injury, or other negative outcomes are solely the mutual responsibility of those Users.

7.7. Assumption of risk and physical safety. The User acknowledges and agrees that rental transactions, by their very nature, may involve physical, financial, and legal risks, including but not limited to:

7.7.1. meeting strangers in private or public places;

7.7.2. driving vehicles and the associated risk of road traffic accidents;

7.7.3. using equipment, tools, or sports gear that may cause injury or property damage;

7.7.4. potential fraud, deceit, or theft by the other party;

7.7.5. false or misleading information in listings;

7.7.6. involvement of third parties (including the User's family members, employees, or guests).

The User voluntarily and knowingly assumes all such risks and waives any claims against Nomat.lv arising from the materialization of such risks. Nomat.lv strongly recommends that Users: meet in public places during daylight; verify the counterparty's identity in advance (ID document); document the condition of the Rental object before and after the rental in writing; sign a written rental agreement; use insurance services.

7.8. Release of liability. The User hereby irrevocably releases Nomat.lv, its members, directors, employees, agents, and affiliates from any present or future claims, demands, damages, costs, and liabilities (known or unknown, foreseeable or unforeseeable) arising from or related to:

— the User's actions or omissions on the Website;

— transactions between Users;

— the use or condition of Rental objects;

— the actions, listings, or information provided by any other User;

— the use of, or inability to use, the Website.

7.9. No agency relationship. These Terms or any other relationship between the User and Nomat.lv do not create any employment, partnership, joint venture, agency, commission, or representation relationship between the parties. Users are not and may not act as employees, agents, representatives, or partners of Nomat.lv, and may not act on behalf of Nomat.lv or assume obligations on behalf of Nomat.lv.

7.10. Indirect damages excluded. Nomat.lv shall in no event be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to lost profits, lost business opportunities, data loss, or reputational harm, whether or not the possibility of such damages was foreseeable. This limitation does not apply to Consumers to the extent it conflicts with mandatory consumer rights.

8. Intellectual Property

8.1. All rights to the Website's content, design, software, trademarks, logos, and other materials (excluding content published by Users) belong to Nomat.lv or its licensors and are protected by copyright and intellectual property laws.

8.2. The User is prohibited from copying, reproducing, distributing, publishing, or otherwise commercially exploiting the Website's content without Nomat.lv's prior written consent.

8.3. By publishing content on the Website (listings, photographs, descriptions), the User grants Nomat.lv a non-exclusive, royalty-free, worldwide, transferable, and sub-licensable licence to use, display, copy, modify, and publish such content within the Website, as well as for promotion on social networks and other channels. This licence remains in effect while the content is published on the Website and ends when the User deletes it.

8.4. The User confirms that they have all necessary rights to the content they publish and that publication does not infringe third parties' rights.

8.5. If the User believes that their intellectual property rights are being infringed on the Website, they may report it by writing to [email protected].

9. Transaction Rating

9.1. After a rental transaction, the User may leave a review and rating for the other party on a 5-star scale (1 — very poor, 5 — excellent).

9.2. Reviews may be left within 14 days after the end of the rental transaction.

9.3. Reviews may only be left for actual transactions. Reviews about non-existent transactions may be deleted.

9.4. In the case of a negative review, the User must explain the reason. Reviews without explanation may be deleted.

9.5. It is prohibited to publish reviews containing insults, false information, personal data, or confidential information.

9.6. Reviews compliant with the Terms are not deleted, even at the other party's request.

10. Complaints and Dispute Resolution

10.1. If the User has a complaint about Nomat.lv services, please first contact us at [email protected]. We will try to handle the complaint within 15 (fifteen) business days.

10.2. Consumers have the right to submit a complaint to the Latvian Consumer Rights Protection Centre (PTAC), Brīvības iela 55, Rīga, LV-1010, or to use the EU online dispute resolution platform: https://ec.europa.eu/consumers/odr.

10.3. Disputes between Lessees and Lessors are resolved directly between the parties. Nomat.lv may, at its sole discretion, assist in dispute resolution but is under no obligation to do so.

10.4. Disputes arising from these Terms are resolved in accordance with the laws of the Republic of Latvia. If a dispute cannot be resolved through negotiations, it shall be settled by the courts of the Republic of Latvia at the defendant's registered address, respecting the Consumer's right to bring proceedings in the court of their place of residence.

10.5. Notice and action mechanism for illegal content (DSA). In accordance with Regulation (EU) 2022/2065 of the European Parliament and of the Council (Digital Services Act, DSA), any person may submit a notice regarding allegedly illegal content located on the Website. Notices should be sent to [email protected] with the subject "DSA Notice".

10.5.1. The notice must include:

a) a precise description of the content and its location (URL or listing identifier);

b) the reason why the content is considered illegal (referencing a specific legal provision, if possible);

c) the notifier's full name and email address (anonymous notices will only be considered for offences related to child sexual exploitation material);

d) a statement by the notifier that the information is accurate and complete.

10.5.2. Nomat.lv will assess the notice without undue delay and, if the content is found to be illegal or contrary to these Terms, will take appropriate action (content removal, account suspension). Both the notifier and the content publisher will be informed of the decision.

10.5.3. A User whose content has been removed may file an appeal to the same email address within 14 days of being notified of the decision.

10.6. Cooperation with law enforcement. Nomat.lv will cooperate with competent authorities of the Republic of Latvia and other countries in all cases where required by law, including by providing User data upon request from a court or prosecutor's office.

11. Account Suspension and Termination

11.1. Nomat.lv has the right to immediately and without prior notice suspend or delete the User's Account and all related listings if:

11.1.1. the User violates these Terms or applicable laws;

11.1.2. the User provides false or misleading information;

11.1.3. the User's actions cause or may cause damage to Nomat.lv or other Users;

11.1.4. the User fails to pay for paid services;

11.1.5. there are reasonable suspicions of fraudulent activity or money laundering;

11.1.6. it is requested by competent state authorities;

11.1.7. the Account has been inactive for more than 24 months;

11.1.8. the User is included on any international sanctions list (UN, European Union, US OFAC) or is associated with terrorist financing, money laundering, or other financial crimes;

11.1.9. the User has attempted to circumvent the provisions of these Terms, has created multiple accounts, or has been involved in prior violations that resulted in Account deletion.

11.2. In the event of Account deletion, the User loses access to all Account data and listings. The terms of personal data processing after Account deletion are described in the Privacy Policy.

11.3. The User may delete their Account at any time in the Account settings or by writing to [email protected]. This does not release the User from obligations incurred prior to Account deletion.

11.4. Account suspension during investigation. Nomat.lv has the right to suspend the User's Account for an indefinite period if there is reasonable suspicion of fraud, unauthorised activity, or violation of these Terms, until an internal investigation is concluded. During such suspension, the User shall receive no compensation, and Nomat.lv has no obligation to disclose detailed information about the investigation.

11.5. Right to refuse service. Nomat.lv reserves the right to refuse service to any person at its sole discretion, provided such refusal is not discriminatory or contrary to the laws of the Republic of Latvia (including the Anti-Discrimination Law).

11.6. Sanctions and AML compliance. The User represents that:

— they are not included on any international sanctions list;

— they are not associated with terrorist financing or money laundering;

— funds used on the Website have been obtained through lawful means;

— they will provide Nomat.lv with all information and documents necessary for AML/KYC checks upon request.

12. Force Majeure

12.1. Neither party shall be liable for failure to fulfil or partial fulfilment of obligations under these Terms if such failure is due to force majeure circumstances.

12.2. Force majeure circumstances are events beyond the reasonable control of the parties, including but not limited to: natural disasters, wars, acts of terrorism, decisions of state authorities, strikes, widespread power or internet outages, cyberattacks, epidemics, and pandemics.

13. Personal Data Processing

13.1. Nomat.lv processes Users' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR) and the Personal Data Processing Law of the Republic of Latvia.

13.2. Detailed information about personal data processing, including processing purposes, legal basis, retention periods, and the User's rights, is described in a separate Privacy Policy.

13.3. Cookie usage is described in Section 11 of the Privacy Policy.

14. Refund Policy

14.1. General. This section describes how the User can withdraw from Nomat.lv paid services (subscriptions) and receive a refund. Payments are technically processed by Paddle.com Market Limited, acting as the official "Merchant of Record". Refund requests are processed through Paddle, but the User contacts Nomat.lv directly ([email protected]).

14.2. Consumer right of withdrawal (14 days). In accordance with the Latvian Consumer Rights Protection Law and Directive 2011/83/EU, the Consumer (a natural person using the service for purposes not related to economic or professional activity) has the right to withdraw from a distance contract within 14 (fourteen) calendar days without giving any reason.

14.2.1. The period begins on the day the Consumer makes the subscription payment.

14.2.2. To exercise the right, the Consumer must send an unequivocal statement to [email protected], including their name, email, subscription type and date of purchase.

14.3. Exception — important warning! In accordance with Article 12(11)(13) of the Latvian Consumer Rights Protection Law and Article 16(m) of Directive 2011/83/EU, the right of withdrawal does NOT apply to contracts for the supply of digital content where performance has begun with the Consumer's prior express consent and acknowledgment that they thereby lose the right of withdrawal.

14.3.1. This means: if, within 14 days, the User starts actively using the service (publishes a new listing, uses Pro/Enterprise functionality, activates listing bumps), they lose the right of withdrawal.

14.3.2. By making a subscription payment, the User expressly agrees that the service starts immediately upon receipt of payment and acknowledges this exception.

14.3.3. If the User wishes to retain the right of withdrawal, they should not use the paid service functionality until the 14-day period ends.

14.4. How to request a refund. Refund requests must be sent to [email protected], including:

— subject "Refund request — [username]";

— Account email address;

— date and amount of purchase;

— reason (not required if exercising the 14-day right of withdrawal);

— confirmation that the paid service functionality has not been used.

We will review the request within 5 (five) business days and contact the User.

14.5. Refund process and timelines. If approved, we will refund the amount within 14 (fourteen) days using the same payment method. Depending on your bank, receipt of the funds may take an additional 5—10 business days. After the refund the Account is returned to free plan functionality.

14.6. Subscription cancellation (without refund). The User can cancel automatic renewal at any time in the Account settings. After cancellation:

— the subscription remains active until the end of the paid period;

— after the period ends, the subscription is not automatically renewed;

— the Account is moved to the free plan;

— no refund is issued for the period already paid for and used.

14.7. Cases where a refund is not possible:

— if the Consumer has lost the right of withdrawal under 14.3;

— if the 14-day period has expired;

— if the Account has been blocked due to a violation of these Terms;

— for an already fully used and ended subscription period;

— for free services.

14.8. Traders (B2B). If the User is a legal person or sole trader using the Website in the course of business activity, the 14-day right of withdrawal under the Consumer Rights Protection Law DOES NOT APPLY to them. Refunds after payment are not guaranteed; however, justified requests will be reviewed individually.

14.9. Dispute resolution. Consumers may submit a complaint to the Consumer Rights Protection Centre (PTAC), Brīvības iela 55, Rīga, LV-1010, or use the EU ODR platform: https://ec.europa.eu/consumers/odr.

15. Closing Provisions

15.1. Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and binding on the parties. The invalid provision shall be replaced with a provision that best reflects the original commercial intent and remains in force.

15.2. Governing law. These Terms and their interpretation are governed by the laws of the Republic of Latvia.

15.3. No waiver. Nomat.lv's failure to exercise any right under these Terms shall not be considered a waiver of such right in the future. Any waiver shall only be effective if made in writing and signed by an authorised representative of Nomat.lv.

15.4. Assignment. The User has no right to assign their rights and obligations under these Terms to third parties without Nomat.lv's prior written consent. Nomat.lv may assign its rights and obligations to any third party, including in the event of corporate reorganisation, merger, or sale, by giving prior notice to Users.

15.5. Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between the User and Nomat.lv regarding the use of the Website and supersede all prior written or oral agreements, negotiations, or promises about the use of the Website.

15.6. Survival. The following sections of these Terms shall survive deletion of the User's Account or termination of these Terms: 7 (Limitation of Liability), 8 (Intellectual Property), 10 (Complaints and Dispute Resolution), 14 (Refund Policy), and any other sections which by their nature are intended to survive.

15.7. Notices. All notices from Nomat.lv to the User shall be sent to the email address indicated in the User's Account and shall be deemed legally delivered and received at the time of sending. The User has a duty to maintain accurate and up-to-date contact information in the Account. Nomat.lv assumes no liability for non-delivery of notices if the contact information provided by the User is inaccurate, outdated, or unavailable.

15.8. Language priority. The authoritative version of these Terms is in Latvian. Translations into other languages are provided for informational purposes only. In the event of a conflict between different language versions, the Latvian version shall prevail.

15.9. Contact. For any questions or clarifications, please contact us at: [email protected].

These Terms were last updated: 2026-04-10.